Effective Date: 09/12/2025

At KBT Storage, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and store your information when you use our website or contact us about our services.

1. Who We Are

Finlay Industries trading as KBT Storage

Bridge Street, Kirkcudbright, DG6 4RT

Email: [email protected]

Phone: 07769181837

We provide secure vehicle and container storage solutions to customers in Kirkcudbrightshire, across Dumfries & Galloway and throughout the UK.

2. What Information We Collect

We may collect and process the following types of personal data:

Contact Information (name, email address, phone number)

Enquiry Details (your message, service requirements)

Website Usage Data (IP address, browser type, pages visited – collected via cookies)

Storage Booking Information (if applicable)

We do not collect or process sensitive personal data or financial information directly through this website.

Payment details required for the setup of direct debit payments are collected securely via a third-party payment processor using an encrypted link provided after an account has been created. All payment information is handled in accordance with the payment provider’s security and data protection standards.

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries

Provide information about our services

Confirm and manage storage bookings

Improve our website and customer service

Comply with legal obligations

We do not sell, rent, or trade your personal data with third parties.

4. How We Store Your Data

Your information is securely stored and only accessible by authorised personnel. We take appropriate technical and organisational measures to protect your data.

We retain enquiry data for no longer than necessary – typically up to 12 months unless you become a customer or request ongoing communication.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data

Object to or restrict our use of your data

Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at [email protected].

6. Cookies and Analytics

Our website uses cookies to help us understand how visitors use the site and to improve your experience. You can manage your cookie preferences via your browser settings.

7. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend you review their privacy policies before submitting any personal data.

8. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in the law or our practices. The latest version will always be available on our website.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Email: [email protected]
Phone: 07769181837
Postal Address: Kirkcudbright Storage, Bridge Street, Kirkcudbright, Dumfries and Galloway, DG6 4RT